Privacy Policy

1. Who we are

Tinzwe Villa ("we", "us", "our") operates the website tinzwevilla.com from Victoria Falls, Zimbabwe. This policy explains what personal information we collect from visitors and guests, how we use it, and the rights you have over it.

2. Information we collect

• Enquiries & reservations: name, email, phone, travel dates and any details you share when contacting us.
• Mailing list: name and email address you submit to receive our newsletter.
• Technical data: IP address, browser type and pages visited, collected via server logs for security and rate-limiting.

We do not use advertising cookies or third-party tracking or analytics scripts.

3. How we use it

• To respond to your enquiry and arrange your stay.
• To send mailing-list correspondence you have subscribed to.
• To secure and maintain the website.
• To comply with applicable law.

4. Legal basis

Where GDPR or equivalent laws apply, we rely on your consent (mailing list), the need to take steps at your request prior to a contract (enquiries), and our legitimate interest in keeping the site secure.

5. Sharing

We share personal data only with service providers necessary to operate the site:

• Our hosting and database provider (Lovable Cloud / Supabase).
• Our email delivery provider (Resend) for confirmation and reservation emails.

We do not sell personal data.

6. Retention

We keep enquiry data for as long as necessary to serve you and for a reasonable period thereafter for record-keeping. Mailing-list data is retained until you unsubscribe.

7. Your rights

You may request access, correction, deletion, or export of your personal data, or withdraw consent at any time, by writing to reservations@tinzwevilla.com.

8. Security

The site is served exclusively over HTTPS with modern security headers (HSTS, referrer, permissions policy) and rate-limiting on public forms. No system is perfectly secure, but we work to protect your data.

9. Changes

We may update this policy from time to time. The "Last updated" date above will reflect any change.

10. Contact

Tinzwe Villa · Victoria Falls, Zimbabwe
reservations@tinzwevilla.com